Brand Support
Marriott - MARSHA SBA BLUEZONE - Connection Issue
You might be unable to launch MARSHA/zOS as links might be missing post connection via SBA. A cleanup job/task might be running in the background on your device, or clearing out the temp folder would have deleted these files from the Bluezone folder ...
Marriott Brand - End of Life IT Resources Reporting & Support
PROJECT TEAM MAILBOX - ask.tssc@marriott.com * WILL NEED TO USE MARRIOTT CREDEDENTIALS TO LOGIN BELOW* BUDGET GUIDELINES - https://mgscloud.marriott.com/NF/finance-and-accounting/budgets-forecasts-and-planning EOL REPORT JOB AID - ...
Hilton Brand - Microsoft Office Licensing Tips
Posting Premium Redemption - FOSSE
Posting Premium Redemption Print Booking Statistics Report – F8 – Reservations – Reports – Booking Statistics Report Enter the beginning and end dates – F10. The report beginning and end dates should both be the date you started your shift on. Print ...
Choice Brand IT Support
Access the ChoiceNOW Service Portal (Note - Requires Okta Profile to login. Additional details below) https://choicehotels.service-now.com/hp Live Chat Feature for general inquiries - Phone 800-528-3118 Available 24x7x365 Create new case Review open ...
Hyatt Brand IT Support
Access the Hyatt Service Portal (Note - Requires Hyatt Profile to login) https://hyatt.service-now.com/serviceportal?id=hssp_submit_ticket&sys_id=716b364b37aa4200a457085a43990ee1&sysparm_select_option=init Live Chat Feature for general inquiries ...
Marriott Brand IT Support
Access the Marriott Service Portal (Note - Requires Marriott Profile to login) https://marriott.service-now.com/msp Live Chat Feature for general inquiries Create new case Review open cases Search Marriott Knowledge Base Articles
Hyatt-Password Reset Process
Purpose To protect the security of Hyatt and our colleagues and to help prevent account takeover attempts and password reset fraud, Hyatt IT and Cyber Security are updating the Administrative Password Reset delivery policy and procedures. These ...
Island Enterprise Browser - Installation Guide
Installation Guide If your device is Managed by Marriott, Island Enterprise Browser will be installed for you. How do I know if my device is Managed by Marriott? On Windows, follow Microsoft's guidance to see installed apps and search for Bigfix. If ...
Island Enterprise Browser - Post - Installation Guide
Post-Installation Guide Once Island Enterprise Browser has been installed, double-click the Island shortcut located on your desktop or start menu: To access Island Enterprise Browser, you must first login with your Marriott EID and password. Enter ...
Asset Ordering - IHG
Please call IHG directly using Toll Free number 1-800-810-4499 You can submit a request to using this link: https://ihg.service-now.com/euc
MARRIOTT Asset Ordering & Support - Insight eProcurement
The Marriott Tech support number: 240-632-6000 Additionally, you may contact the Marriott Service Desk via the Marriott Service Portal (a Marriott EID is required for access) eProcurement Get Empowered! Use eProcurement to order your technology ...
Asset Ordering - HILTON
In North America, existing hotels work through Deployment_Communications_Operating@hilton.com for procurement and maintenance for standard tech for the hotel admin network. There is a different contact for pre-open properties, although they would ...
OPERA Property Management System (PMS) - Configuration Guides
Please see below link to the Configuration Guides for Opera PMS https://docs.oracle.com/cd/E53547_01/opera_5_04_03_core_help/357.htm
HyattConnect: Hyatt Brand Link to Knowledgebase
[Note - requires hyattconnect access) Below is the link to the knowledgebase page for Hyatt issues If the link below does not work, please open a new tab on your browser, copy the link and paste into address bar on new tab. Knowledge Home - Hyatt ...
HyattConnect: Hyatt Approved Browser is Edge
[Note - Links in this email require hyattconnect access] Improving Internet Browser Security - Removing Google ChromeGlobal WeeklyJAN 05, 2023By Service Desk 1 All non-secure versions of Google Chrome will be removed to help improve Hyatt’s Cyber ...