Step 1: Register for SSPR

1. Sign In:

   • What You See: A sign-in page where you enter your Office 365 username and password.
   • Action: Go to the Office 365 sign-in page and log in with your credentials.
     
   • Office 365 Sign-In Page: office.com

2. Registration Prompt:

   • What You See: A prompt asking you to register for SSPR.
   • Action: Click on the Next button to start the registration process.

3. Set Up Authentication Methods:

   • What You See: Options to set up your authentication methods, such as phone number, email, or security questions.
   • Action: Follow the instructions to set up your preferred authentication methods.

4. Complete Registration:

   • What You See: A confirmation screen indicating that your registration is complete.
   • Action: Click Finish to complete the registration.

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Step 2: Reset Your Password

1. Go to the Password Reset Page:

   • What You See: A password reset page with fields to enter your username.
   • Action: If you forget your password, go to the Office 365 password reset page.
     
   • Office 365 Password Reset Page: passwordreset.microsoftonline.com

2. Enter Your Username:

   • What You See: A field to enter your username.
   • Action: Enter your username and click Next.

3. Verify Your Identity:

   • What You See: Options to verify your identity using the authentication methods you set up during registration.
   • Action: Choose an authentication method and follow the prompts to verify your identity.

4. Reset Your Password:

   • What You See: A screen to enter and confirm your new password.
   • Action: Enter a new password that meets the security requirements and click Finish.

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Step 3: Unlock Your Account

1. Go to the Account Unlock Page:

   • What You See: An account unlock page with fields to enter your username.
   • Action: If your account is locked, go to the Office 365 account unlock page.
     
   • Office 365 Account Unlock Page: passwordreset.microsoftonline.com

2. Enter Your Username:

   • What You See: A field to enter your username.
   • Action: Enter your username and click Next.

3. Verify Your Identity:

   • What You See: Options to verify your identity using the authentication methods you set up during registration.
   • Action: Choose an authentication method and follow the prompts to verify your identity.

4. Unlock Your Account:

   • What You See: A confirmation screen indicating that your account has been unlocked.
   • Action: Follow the instructions to unlock your account.

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Tips for Using SSPR

• Keep Your Authentication Methods Updated: Ensure your phone number and email address are always up to date.
• Use Strong Passwords: Always use strong, unique passwords for your accounts.
• Contact IT Support: If you encounter any issues, contact the IT support team for assistance.

By following this guide, you should be able to effectively use the SSPR feature in Office 365. If you have any questions or need further assistance, please reach out to the support team.