Marriott properties, please be mindful of Marriott's email policy.

Accessing OTA sites

Accessing Agoda, Booking.com, Expedia Partner Central, YELP or TMG: All Properties

Important! If you have a current username for Agoda, Booking, or Expedia Partner Central extranets associated with your current email address, please include them with the information below. 

• Email ecommerce@mckibbon.com or reply to your existing ticket with the user's:
  
• First name:
• Last name:
• Email address:
• Cell phone number:
• Current Username (if applicable):
  
• EID (Marriott users)
• Property (Spirit, Inncode, Marsha) Code:
       ^{e.g., ILMWC or CLWPPHX}

Accessing RioSEO (Google Business): Marriott Properties

• Marriott Properties, email  ecommerce@mckibbon.com  or reply to your existing ticket with the user's:
• First name:
• Last name:
• Email address:
• Property Marsha Code:
       ^{e.g., ILMWC or CLWPPHX}

Accessing LastMile (Google Business): Hyatt Properties

• Hyatt Properties, email  ecommerce@mckibbon.com  or reply to your existing ticket with the user's:
• First name:
• Last name:
• Email address:
• Property Spirit Code:
       ^{e.g., ILMWC or CLWPPHX}
• Role at Property

Accessing Google Business: IHG, Hilton, and Choice Properties

• • Create a Google account linked to your existing work email address (e.g., First.Last@property.com)
    
  • Send a screenshot of your new or existing account to ecommerce@mckibbon.com indicating you are ready to accept an invitation to manage your Google Business page(s).
    
    
  • For instructions, click here.

Accessing TripAdvisor: All Properties

• Go to https://www.tripadvisor.com/ and select 'Sign in'
• Select Continue with Email
• Continue to sign in with your brand or McKibbon email address and Tripadvisor password.
• If you do not have an account linked to your brand or McKibbon email address, select Join under the 'Sign in' button and 'Not a member? - Join to unlock the best of Tripadvisor'.
• Then follow the steps to create an account using their work brand or McKibbon address.
• Once logged in, search within Tripadvisor for the hotel listing page
• Open the hotel's listing
• Scroll past the reviews but before the FAQ section until you find the 'Is This Your TripAdvisor Listing?' section
• Select Claim Your Listing
• Follow the prompts to verify your claim
• Email ecommerce@mckibbon.com or reply to your existing ticket if you have any issues verifying your claim