Stay Experience Review Replications
Thursday, September 12, 2024 11:02
Thank you for reaching out to Stay Experience Platform Service Desk!
We would like to inform you that we completely understand your frustration
with this issue. In order to maintain the integrity of the system
we are not
currently removing duplicate postings across multiple review sites.
Leadership
has flagged this concern, and we are working to address it in future platform
builds.
For now, matters regarding reviews on external review sites must be brought to
the site in question. Please reach out to a representative from the
third-party websites using your account on that website if you have
concerns.
We appreciate your patience and understanding.
Thank you.
Hilton Stay Experience Platform Service Desk.
Related Articles
Duplicate Reviews Removal from Stay Platform
Starting March 3rd, 2025, duplicate reviews will be removed from the Stay Platform We understand how critical the Stay Platform is to the performance of your hotel(s) and delivering on our Customer Promise. With this in mind, we continue to take ...
Stay Experience Platform – Enhancements to Review Site Index (RSI)
Learn more about these changes and the positive impact they’ll have on your property We understand how vitally important the Stay Platform is to the performance of your hotel(s) and delivering on our Customer Promise — with 90% of hotels engaging ...
Dispute or Remove Guest Reviews OTAs
There are many reasons to have a guest review removed. For that reason, each review site has different guidelines for review removal. You can use the table of contents to navigate to the review site you need a review removed. Tripadvisor Reasons for ...
Report a Review with RioSEO
Before submitting a request to report a review: Confirm that it is a violation of Google's policies (listed below) Confirm that you reported the review(s) to Google and confirmed they are still displaying on the listing after 3 days prior. Then ...
Remove Review From RioSEO
Google - RioSEO Marriott Properties Only Select the Respond button on the review Then select the three dots and then Request Delete from the dropdown Select your reason for the deletion request. If other, choose a reason that matches something from ...