Marriott Email Address Policy

Marriott Email Address Policy

Marriott has implemented the following process and rules regarding email addresses: 
Email address must be compliant with Marriott Brand Standards
Emails with domains @gmail, @hotmail, @aol, or other than Marriott hotel chains, e.g., @hilton.com, even if associated to EID cannot be associated with OTA access to Marriott hotels.


    • Related Articles

    • How to Request OTA / Review Site Access

      Marriott properties, please be mindful of Marriott's email policy. Once the required information below is received, most invitations to access the sites will arrive within two (2) business days, but can take up to 15, depending on the requested site. ...

    • What to Expect After Requesting OTA Access

      Below is what to expect from each OTA after requesting access. After applying, invitations for access will arrive within 5 to 15 business days, but exceptions exist, especially for Marriott properties. IHG, Hilton, and Choice Properties Agoda Once ...

    • Google Business Access - Non Marriott

      For Non-Marriott Properties Only Marriott property? Click here To manage your property's Google Business listing, you will first need a Google account. You can create a Google account linked to your existing work email address by following the ...

    • Marriott - guestVoice Survey Removal Process Overview

      HOW TO REQUEST A SURVEY BE REMOVED FROM GUESTVOICE First, ensure you have a valid reason for survey removal. Valid reasons are listed below in the yellow box. If you believe that you have a valid reason, please click this LINK , complete the ...

    • Email Marketing with METT - Marriott

      Marriott has an enterprise tool called METT that allows hotels to send emails to their database of users. The cost is $220 for campaign setup, with an additional cost of $5.85 per thousand emails delivered. You should plan for a budget of around ...