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Stay Experience Platform – Enhancements to Review Site Index (RSI)
Learn more about these changes and the positive impact they’ll have on your property We understand how vitally important the Stay Platform is to the performance of your hotel(s) and delivering on our Customer Promise — with 90% of hotels engaging ...
Reputation Management Best Practices
97% of consumers read review responses RESPONDING TO REVIEWS All too often neglected, responding to reviews is an integral part of online reputation. The best practices below will help hotels reassure their guests (and future guests) that we take ...

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